How digital inclusion can support wider policy outcomes
When we published the Digital Inclusion Strategy back in April last year, we set ourselves the target of reducing the number of people that lack basic digital skills by 25%...
beccyrussel
Digital Inclusion and Government Services
Posted by:
Khadejah Al Harbi and beccyrussel, Posted on:
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Categories:
About digital engagement, Assisted digital, User research
...being online - this is digital inclusion support. Research shows that there are four key barriers: skills, access, motivation and trust - what this means for each service will vary...