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Khadejah Al Harbi

Bromley by Bow Centre: Embedding digital inclusion in wider service provision

Posted by: , Posted on: - Categories: About digital engagement

As we’ve discussed in previous posts, the GDS Digital Inclusion team and our partners are directing a lot of our energy at building a segmented understanding of who is digitally excluded, where and why, to ensure that we target resources …

Using evidence to track and target our digital inclusion efforts

Posted by: , Posted on: - Categories: About digital engagement

The Digital Inclusion Strategy action plan makes a commitment to conduct research to understand where and how to target our digital inclusion efforts, with Action 10 stating that government will ‘use data to measure performance and improve what we do’. …

From strategy to delivery: How we’re focussing our digital inclusion efforts

Posted by: and , Posted on: - Categories: About digital engagement

In April 2014, we launched the UK Digital Inclusion Strategy to ensure that everyone in the UK has the digital skills and capabilities to take full advantage of being online. We’re working with over 60 partners across public, private, and …

Digital Inclusion and Government Services

Posted by: and , Posted on: - Categories: About digital engagement, Assisted digital, User research

As more services become digital by default, support needs to be in place for those people who cannot use them independently. 11m people in the UK currently lack digital skills and can’t use digital government services independently. Government will always …