User research

A newly improved Digital Inclusion Evaluation Toolkit

In 2015 we published a digital inclusion evaluation toolkit (“Evaluate IT”). Since then, the team has worked with members of the Digital Inclusion Research and Evaluation Working Group, organisations in local government, the charity sector and housing associations, to test …

Building a ‘digital community’: The Castle House sheltered housing scheme

A few weeks ago, members of the GDS Digital Inclusion and Assisted Digital team visited Castle House, a sheltered housing scheme that serves elderly and vulnerable people in Lambeth where they have created a “digital community”. The aim was to …